We can deliver to just about anywhere in the world. For an estimated delivery timeframe please refer to our shipping policy for further details.
For orders shipped within Dubai via free standard delivery, gift boxes will take 2-3 business days to arrive. Same-Day and Next-Day delivery options will also be available soon. Please refer to our Shipping Policy for further details.
While we aren’t able to offer delivery on a set day or time at checkout, if this is something you’d like to arrange you can do so by contacting us via email@example.com and mention your order number, the desired time and date slot and we’ll make it happen.
Whilst we always strive to craft unique gift boxes that people love to receive, if you need to return an order, we’re happy to help. To initiate a return please email us directly at firstname.lastname@example.org and we’ll begin the process. Please refer to our Returns/Exchanges Policy for further details.
If for any reason your chosen gift box doesn’t quite suit the recipient, we are more than happy to process an exchange; as long as the order meets requirements listed in our Returns/Exchanges Policy.
Our exchange process involves returning your gift box for a refund, and placing an order for a different box. In some circumstances we may offer a gift card instead.
Want to wow your guests at your next event or celebration? Let’s start a conversation and see what magic we can create for you.
Send an email to email@example.com with details on what you’re looking for in a customised gift experience and we’ll be sure to get back to you within two working days with further information.
Gifting is careful business, isn’t it? To put your mind at ease (and the planet) we only send invoices and order information directly via email to the purchaser - you!
If we’ve missed something or you need help in choosing the best gift possible for that special someone you can contact us via our contact page, here.